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Travel
Agent |
Our Call
Center |
Our Web
Site |
Other |
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What Method(s) Did You Use to Make
Reservation(s)?
(check all that
apply) |
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If other please specify:
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Travel
Agent |
Our Call
Center |
Our Web
Site |
Other |
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What Method(s) Did You Use to Modify/Cancel
Reservation(s)?
(check all that
apply) |
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If other please specify:
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Please rate the following, as applicable: |
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Reservations Made via Our Worldwide Reservations
Center |
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Excellent |
Good |
Fair |
Poor |
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The reservationist was knowledgeable. |
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The reservationist was courteous. |
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Reservations Made via Our Web Site |
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Excellent |
Good |
Fair |
Poor |
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The process was efficient. |
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Our Executive Sedan Service |
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Excellent |
Good |
Fair |
Poor |
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The pick-up was on time. |
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The driver was prepared, courteous and
professional. |
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The vehicle was clean. |
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The ride was smooth and relaxing. |
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Our Account Management Service |
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Excellent |
Good |
Fair |
Poor |
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Receipts were delivered to you timely and
accurately. |
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If applicable, Payment discrepancies were
resolved timely. |
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If applicable, corporate Payment accounts and/or
cost center accounts were accurately billed. |
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Your rewards programs were credited timely. |
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Your Overall Experience with ELS Intl
Network. |
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Excellent |
Good |
Fair |
Poor |
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Please rate your overall experience with ELS Intl
Network. |
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Additional Comments/Suggestions |
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We encourage you to send us additional
comments about your ELS experiences,
as well as suggestions to
help us serve you better.
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Your Contact Information (optional) |
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Your First and Last Name |
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Your Contact Phone Number |
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Your Email Address |
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Reservation Number (if known) |
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Please check one button for anti-spam purposes
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